At matchcrest, we are committed to delivering your custom jerseys safely, quickly, and reliably. Please read our shipping policy carefully to understand how your orders are processed and delivered.
1. Order Processing
All jerseys are made-to-order according to your customization.
Standard order processing time is 3–7 business days before shipment.
Orders are not shipped on weekends or public holidays.
You will receive a confirmation email once your order is shipped, including tracking information.
2. Shipping Methods & Delivery Times
We offer multiple shipping options depending on your location:
Shipping Method Estimated Delivery Time Notes
Standard Shipping 7–14 business days Affordable option, includes tracking
Express Shipping 3–7 business days Faster delivery with tracking
International Shipping 10–21 business days Varies by country, customs may apply
Please note that delivery times are estimates and may vary due to holidays, weather, or carrier delays.
3. Shipping Costs
Shipping costs are calculated at checkout based on destination, weight, and shipping method.
Any customs duties, taxes, or import fees are the responsibility of the recipient.
4. Order Tracking
Once your order is shipped, you will receive a tracking number via email.
You can track your package using the carrier’s website.
If tracking shows no updates for an extended period, contact us at support@matchcrest.com for assistance.
5. Lost or Damaged Packages
We are not responsible for packages lost due to incorrect shipping information provided by the customer.
If your package is lost or damaged during transit, please contact us immediately.
Claims for damaged or lost items may require photos or evidence from the carrier.
6. International Shipping
Delivery times vary depending on customs and local postal services.
Customers are responsible for customs clearance, taxes, and import fees.
Please check your country’s import regulations before placing an order.
7. Contact Us
For questions about your order, shipping options, or tracking, please contact us:
Email: support@matchcrest.com
Store Name: matchcrest
We are dedicated to ensuring your custom jerseys arrive safely and on time. Thank you for choosing matchcrest for your sportswear needs!